Last edited by Zulkigar
Monday, April 20, 2020 | History

5 edition of Service Pro: Service Leadership Workbook found in the catalog.

Service Pro: Service Leadership Workbook

Packet of 5

by Rick Tate

  • 371 Want to read
  • 30 Currently reading

Published by HRD Press, inc. .
Written in English

    Subjects:
  • Customer Service,
  • Business & Economics,
  • Business / Economics / Finance,
  • Business/Economics,
  • Human Resources & Personnel Management

  • The Physical Object
    FormatRing-bound
    Number of Pages35
    ID Numbers
    Open LibraryOL9772575M
    ISBN 100874257344
    ISBN 109780874257342

    Workbooks offers an integrated set of tools that span the entire customer life cycle, from lead generation and sales management to project delivery, order fulfilment and customer support. REDUCE OPERATIONAL COSTS. Save money through automation, simplifying and streamlining business processes and freeing up your staff to spend time on what. l CHAPTER 10 l LEADERSHIP AND MANAGEMENT Chapter 10 LEADERSHIP AND MANAGEMENT INTRODUCTION TO GOOD MANAGEMENT Th e aim of good management is to provide services to the community in an appropriate, effi cient, equitable, and sustainable manner. Th is can only be achieved if key resources for service provision, including human resources,File Size: KB. The lack of positive and effective leadership is a key reason why many talented workers leave the organization. Leadership is not a place; it is a process. James Kouzes and Barry Posner. Given that everyone has the capacity for leadership at some level, it would seem that the absence of leadership in an organization shouldn’t be a problem.


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Service Pro: Service Leadership Workbook by Rick Tate Download PDF EPUB FB2

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